Archives for November 2018

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Promise of Better Days Ahead

Early this past fall, as my wife was cleaning out our son's closet, she came across his North Face winter coat. Our son, Jacob, had not taken it to college, because the zipper was broken. But then my wife remembered North Face's promise, their lifetime guarantee behind defects in all materials and workmanship. So we decided to test their promise. We sent the coat back to ...

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